RESERVATION AND CANCELLATION CONDITIONS
To make the reservation of BUNGALOW/MOBILHOME OR PLOT, the following conditions must be accepted:
-The reservation is personal and non-transferable and is considered firm, once your payment and deposit have been received.
-The period may not be modified, shortened or lengthened and must be paid in full.
-At all times the campsite reserves the right to change accommodation and offer another equivalent.
The payment and deposit will be 30% of the total stay and can be made by credit card or by bank transfer that must be received within 24 hours after the reservation. It will be necessary to send proof of payment to [email protected]
You can cancel your reservation due to illness, accident, death of the owner or companions or close relatives, always with medical documentation. Also for reasons such as theft of the vehicle, caravan or traffic accident. For these reasons the following conditions will apply:
– 100% of the amount will be reimbursed (Except for the reservation management costs that would always be € 10) when the cancellation is greater than 30 days before your arrival.
– 60% will be refunded (except management fees € 10) when the cancellation is less than 30 days before your arrival.
– Less than 7 days NON RENFUNDABLE but we keep the deposit for next stay(18months máximum)
– If the reason for the cancellation is none of the above but the notice is greater than 30 days after arrival, the amount received may be recovered to be used in another stay of the same amount or higher. It will be valid 18 months
If the accommodation is not occupied by the owner within 24 hours of the contracting date without prior notice, the reservation will be canceled, resulting in the loss of the amount delivered. The management reserves the right to rehire the accommodation.
Cancellations should be sent by email to [email protected], along with the reservation number and receipt. Telephone cancellations will not be valid.